AdventHealth

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Our Team Is Ready for You

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We hope you don’t ever need emergency care, but if you do, know that we’re here to help heal you. With Atrium Health Wake Forest Baptist’s added expertise, our compassionate team can get you back to feeling like yourself again. And as you recover, you’ll always have the continued support of our Nurse Navigators to guide your whole health.

Emergency Room Care That’s Faster, Closer and Safer

With a four-star overall hospital rating from the Centers for Medicare and Medicaid Services (CMS) and a hospital safety “A” grade from The Leapfrog Group, we ensure your family gets the expert attention and support you need when it matters most.

In a life-threatening emergency, call 911 or go to the nearest emergency room.

Count on Our Expanded ER to Better Care for You

We believe health is measured in terms of the whole you — body, mind and spirit — and it’s our promise to help you feel whole through world-class emergency care. That’s why we recently renovated our ER, adding nearly 4,000 square feet of new ER space to include:

We’re Here When You Need Us Most

Take comfort in knowing we’re close by and ready when you need us most. You can count on expert emergency care with leading technology and top doctors in partnership with Atrium Health Wake Forest Baptist. You have a choice: Ask for AdventHealth ER. With short wait times and care close to home, we’ll get you back to the moments that matter most.

Our fast-track program provides efficient evaluation and treatment. Emergency conditions include, but are not limited to:

• Behavioral health/psychiatric conditions
• Cardiovascular emergencies (chest pain and heart attack)
• Evaluation for infectious disease (pneumonia, flu) 
• Evaluation of traumatic injuries (motor vehicle accidents, falls, head, neck or back injuries) 
• Gastrointestinal emergencies (appendicitis, gall bladder disease, bowel obstruction, abdominal pain) 
• Musculoskeletal injury (sprains, strains, fractures) 
• Neurological emergencies (stroke, seizure, weakness, numbness) 
• Obstetrical/gynecological and urological emergencies
  

When Every Minute Matters, Get Expert ER Care

Award-Winning Care That’s Rewarding for You

Nothing is more important to us than you and your family’s health and safety. Our team has been recognized by these organizations for upholding the highest standards of care for every patient, every time they need us.

Nationally Recognized for Patient Safety by The Leapfrog Group
AdventHealth Hendersonville is recognized as one of America’s highest-rated hospitals for patient safety by The Leapfrog Group and has achieved a straight-A ranking since 2016.

Four-Star Rating From the Centers for Medicare and Medicaid Services (CMS)

The Centers for Medicare and Medicaid Services (CMS) recognizes AdventHealth Hendersonville with a four-star overall hospital rating.

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Recognized for Providing Exceptional Care for Older Patients

At AdventHealth Hendersonville, we take great care in how we care for our older patients, ensuring that our hospital experience meets their needs and eases their minds. Older adults visiting our emergency room can experience:  

• Better patient outcomes
  
• Optimized transitions of care from the ER to other services such as home health, rehabilitation and long-term care
  
• Processes that improve the ER experience
  
• Standardized approaches to care for common geriatric issues
  

Geriatric Emergency Department Accreditation
We’re honored to have earned the Geriatric Emergency Department accreditation from the American College of Emergency Physicians. This accreditation is awarded to emergency departments that have developed a comprehensive approach to caring for older patients.

Find Guidance Through Care Navigation

We want to do more than just help you feel better — we want to support you fully as you heal. That’s why our ER Navigators meet with every patient to bridge the gap from the emergency room and beyond. They’re here to connect you with resources, make sure you have a primary care physician and make follow-up calls to ensure you’re getting the care you need once you leave the ER.

If you or a loved one are injured or experience chest pain, stroke symptoms or severe stomach pain, don’t wait to get care. You’ll find expert emergency physicians at the AdventHealth Hendersonville ER standing by to help you feel whole.

• Dedicated behavioral health rooms in a secure area inside the emergency department
  
• Fast-track rooms for patients with non-life-threatening conditions
  
• Disposition space where patients wait in privacy with comfortable chairs to receive lab, imaging or other tests and results
  
• Expanded lobby and triage area to allow simultaneous registration and assessment, significantly reducing wait times
• Enhanced security presence to help you feel safe
  

This expansion helps our team deliver the best and quickest care to our patients, with an average door-to-triage wait time of 30 minutes or less.